Customer Management
All contributors in Customer Management
Data Warehousing Processing Environments
By: Duane Sharp
There are two interrelated information processing environments in a data warehouse, which serve different purposes for business analysts. more...
Customer Service & Responsibility
With an increased focus by the customer on receiving excellent service, who has responsibility for providing the service? more...
Do-it-Yourself Business Collection
By: Michael Riley
Using third-party agencies for business collections should only be a last resort. Most problems with receivables can easily be avoided with the right system in place. more...
By: Thomas Alan Gray
Even difficult customers can be turned into satisfied clients with good Customer Service Management. Basic advice and specific steps for handling customer complaints. more...
How to Find a Help Desk Software Solution
By: Fleur Hupston
What computer programs are available to manage a call center and why should a company invest in such a program? more...
By: Fleur Hupston
Call logging software allows a company to get a professional customer care call center operational in a matter of hours and it does not have to be an expensive process. more...
Managing Customer Data is Key to the Future
By: Duane Sharp
The accelerating pace of the modern business climate has an effect on all aspects of business- customers, technology, organizational culture, and business strategies. more...
All contributing articles in Customer Management (general)
